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Cancellation & Refund Policy

In dealing with highly perishable products, if in case anything goes wrong, the customer can bring up a concern or complaint. We will always listen and resolve the issue as quickly as possible.

  • If the order is cancelled by the customer 1 (One) day before the delivery date, the customer is entitled to get a full refund.

  • If there is any complain regarding the quality of the product being delivered, we will inquire about the same and if it is found to be true, the customer will get a full refund or the product will be replaced.

  • For any complain regarding quality and service please write to us at with your order no. and delivery date.     

  • Refunds will be given at the discretion of the Management at Forget Me Not Florist.

  • In case of incomplete/incorrect address resulting in non-delivery, no refund is possible due to the perishable nature of the product and the infrastructure costs involved.

  • Refusal of item by the recipient is considered as a complete delivery. No refund will be possible.

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