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  • What is your return policy?
    If the order is cancelled by the customer 1 (One) day before the delivery date, the customer is entitled to get a full refund. For more info visit our Cancellation & Refund Policy page.
  • Do you offer free shipping?
    Yes! We offer free delivery on orders above Rs 999. For more info visit our Shipping Policy page.
  • How do I know my order has been confirmed?
    As soon as your order is confirmed, you will receive an email & SMS along with your order number.
  • What information do you need from my end to place an order?
    Please include the following details when placing your order: ​ Sender’s name Sender’s contact number and email (if any) Recipient’s name Recipient’s delivery address Recipient’s contact number Message to recipient (optional)
  • How do I take care of the flowers I receive?
    It is important to have your fresh flowers cut every morning. Change the water every 2-3 days and use flower food to keep them fresh for a longer time.
  • How do flowers affect ambience?
    Flowers have bright and vibrant colors. They are aesthetically pleasing to the eyes and also have a lot of medically proven benefits. Many flowers are used in herbal teas and most importantly are noted to have a soothing effect on people. They bring a sense of pleasure and happiness.
  • Is it worth spending money on flowers?
    Flowers make the best gift to anyone close to your heart. They are a source of happiness and positivity. So spending that extra penny will just work wonders for you.
  • Why should I choose Fiora?
    Fiora brings to you a variety of flowers with interesting arrangements to make any occasion more pleasant. A range of silk flowers that are available at our retail store also has gained popularity among the elite public of Hyderabad. We are proficient in customizing your choice of flowers be it silk or natural, with all our heart and mind to make them fill vibrance in your life.
  • How do I contact you?
    Email - Phone - 040-64522444 Facebook - Instagram - Twitter -
  • Do you deliver all over India?
    Yes, we do deliver all over India. You can choose your location and we’ll have your flowers sent to you.
  • What payment methods are accepted?
    We gladly accept Visa, MasterCard and American Express. If your card has been issued outside the U.S. or Canada, please note that your order may need additional verification before it can be processed. Unfortunately, we cannot accept COD orders and all orders must be paid in full once submitted online.
  • What do you do with my information?
    We use your info to fulfil your order accurately and quickly and to improve your shopping experience. We respect your privacy and never share this information with anyone, except in connection with your order. If you want to know more, take a look at our Privacy Policy.
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